Conversion is won on the product page. Not on the ad.
You pay for the traffic. Shoppers reach your store, on a phone, and leave. I find why, and rebuild the store around why they buy, in 3 to 4 weeks. Not a redesign: every change answers a reason they leave.
Product page100%Add to cart9%91 of 100 leave hereCheckout5%Paid2%
Leak found
session notes
0:08scrolls past the photo
0:14looks for a delivery date
0:21leaves
STEP 01 · FIND
Your data shows where they stop. I find the page that leaks most.
1 page, picked by the numbers, not by taste.
Analytics
Session recordings
Funnel by device
30-minute call
02
USABILITY
blocks found
Size guide behind a link
Add to cart below the fold
23 form fields for 1 order
Clear to buy
the fix
Size guide opens in place
Button in the first screen
Guest checkout, fewer fields
STEP 02 · CAN THEY BUY?
Remove what blocks the purchase.
Usability: the size guide, the button, the form.
Size guide in place
Button in the first screen
Fewer fields
HFI CUA
03
PERSUASION · EMOTION · TRUST
PET review
P Persuasion Was AED 1,580. Now AED 1,240.
E Emotion Ships in 1–2 days. No guessing.
T Trust 7-day returns, said by the button.
Placed on purpose
product page· after
AnatoliaHand-knotted wool rug
AED 1,240AED 1,580Save 22%
In stock · Ships in 1–2 days Add to cart · AED 1,2407-day returns · free UAE delivery
STEP 03 · WILL THEY BUY?
Give a reason to buy. Then remove the fear.
Persuasion, emotion and trust, placed on purpose.
Anchoring
Delivery date
Returns by the button
HFI CDPA
04
PHONE FIRST
product page· phone
Handover
specs· for your developers
priceInter 600 · 20/24
buttonh 48 · radius 8 · full width
deliveryabove the button
returnsunder the button
tap target44pt minimum
Front-end code
STEP 04 · DESIGN
1 fix, designed for the phone first.
The front-end design, coded and ready for your developers.
Mobile first
Front-end code
Brand positioning
Week 3 to 4
05
YOUR TEAM RUNS IT
test plan
numberAdd-to-cart rate, mobile
methodA/B test, 50/50 split
orUsability test, 10 to 20 people
winB beats A on the 1 number
Test plan
A/B test
ACurrent page
BThe fix
The result is yours to measure. The plan says what counts as a win.
STEP 05 · TEST
Your team tests it. You judge it by 1 number.
An A/B test, or a usability test with 10 to 20 people. You see what lost, and why.
Test plan
1 number
A/B test
Usability test
Built around your buyer.
Every page in the build answers a reason shoppers leave, in the order they meet it.
Typical vs designed
The same product page, read through the shopper’s mind. What they feel decides whether they buy.
Topic
A typical product pageThe shopper has to work it out
Store that convertsAnatolia ★ 4.8 (312 reviews)
AED 1,240 1,580Ships in 1–2 daysAdd to cart 7-day returns · free delivery A page I design Built on buyer psychology
Clarity
Where do I look?Price, size and delivery are spread down the page.
Clear in 5 secondsPrice, delivery date and Add to cart in 1 view.
Effort
Hunting for answersSize guide, shipping and returns sit behind links.
Answers in placeEach question is answered where it comes up.
Emotion
DoubtNo date and no total, so the shopper stops to think.
Anticipation“Arrives Thursday” lets them picture it at home.
Persuasion
No reason to actEvery option has the same weight.
1 clear reasonThe saving and 1 clear default sit beside the button.
Trust
“Is this real?”Returns hide in the footer. 3 reviews, all 5 stars.
Proof at the doubtRating, returns and safe payment sit by the button.
Checkout
A surpriseShipping and fees appear at the last step.
No surprisesTotal, VAT and delivery show before checkout.
The build fixes all of these, in the order that costs you most.
How it works
1 call. A proposal in 48 hours. Your store rebuilt in 3 to 4 weeks.
October 2026
Dubai · Mon to Fri
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Book today. Call Mon 5 Oct. Your proposal by Wed 7 Oct.
4.98/5 from 300+ founders
Trusted by founders
The work, in the words of the people who paid for it.
+21%mobile checkout conversion
Consistently came up with out of the box design solutions and took ownership of them end to end. Designs implemented have had positive impact on user experience and bottom line growth.
Arthur AndreasyanFounder, Puffy
3 monthsdesign to market
I've worked with Surinder for nearly a decade, and he's become both a trusted friend and the most talented UI/UX engineer on my team. He consistently delivers on time often ahead of schedule and his professionalism is unmatched. Surinder led the design for our Medellín launch, producing exceptional user experiences that took the product to market in record time.
Carlos AriasFounder, Medellin.co
On timeevery time
While Surinder is a very talented designer, what I appreciate most about him professionally is his tenacity and dependability. If he says he will do something, there's no question that it will get done.
No. A redesign changes how a store looks. This build changes why shoppers buy: every page answers a reason they leave, in the order they meet it. Only about 10 to 15% of A/B tests win, so each change ships with a test plan, and you see the ones that lose too.
Best fit: steady paid traffic, a store that looks like any other, and a developer or agency who can connect the backend. Not sure? The call tells you in 30 minutes.
Yes. The build is designed for your platform. Some checkout changes need Shopify Plus, and I check that before work starts.
Client numbers stay private. The designs are above, before and after. My own record: +67% YoY revenue at a $1B+ DTC brand, and +21% mobile checkout conversion, validated by A/B test.
I hand over the design and the front-end code, page by page. Your developer or Shopify agency connects the backend: products, payments and data.
Access to your analytics and your store, plus session recordings if you have them. And 1 review call a week.
50% after the call, once the scope and price are agreed in the proposal. 50% on handover, when the front-end design and code are yours.
You get a test plan with the numbers to judge the build by. Run it as an A/B test, or a usability test with 10 to 20 people. If a page does not win, you know why, and what to test next.
You can keep going monthly: $8,000 a month for 3 flows plus 1 measure week. Month to month, no minimum term.
I'm Surinder's AI assistant, trained on everything he's published here. Ask me anything about the work, the process, or pricing. I answer from this site, nothing else.